2 Year Warranty On All Our Products!

Enjoy peace of mind with our 2-year warranty. We are so confident in the quality of our products that we want to ensure you have the best possible experience. Here’s what you need to know:

What does the 2-year warranty cover? Our 2-year warranty covers manufacturing defects that may occur within two years from your purchase date. If your product stops working due to a manufacturing defect, we will repair, replace, or refund it.

What is included in the warranty? This warranty covers defects caused by manufacturing or material faults. This includes things like defective parts, such as speakers, LEDs, or buttons.

What is not covered? Our warranty does not cover damage caused by accidental misuse or wear and tear. This includes:

  • Physical damage such as drops or exposure to water
  • Normal wear and tear from regular use
  • Loss of accessories such as cables or remote controls

How to claim your warranty:

  1. Keep your proof of purchase: You will need this to demonstrate your purchase.
  2. Contact us: Contact our customer service via support@ollieleila.com or use our contact form.
  3. We will help you: We will guide you through the process and find the best solution.

Why choose our 2-year warranty?

  • Easy process: Claiming your warranty is very easy.
  • Reliable service: We offer excellent customer support.
  • Peace of mind: Enjoy your product knowing it is protected.

Do you have any questions? Do not hesitate to contact us!

Lifestyle foto van Ollie & Leila's Ollie's Rocketship, een grijs raketvormig nachtlampje, bevestigd aan een babybedje in een schemerige kamer, dat een zachte, warme gloed uitstraalt voor een kalmerende nachtrust.

Shipping Made Easy: For You and Your Growing Family

We use the reliable PostNL or DHL to deliver your precious cargo safely. Enjoy free shipping within the EU on orders over €40! Most orders arrive at your door within 1-2 business days, so you can cuddle with your little one sooner.

Although unexpected delays can sometimes occur, we do our best to get your order to you quickly, just like a newborn learns to find its way to your arms.

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Return and Refund Policy

We want you to be happy with your purchase! If you are not completely satisfied, you can return most items within 14 days of receiving the product.

  • Unopened & Unused: Items must be in original condition with all tags and packaging.
  • Return Shipping: You are responsible for the cost of return shipping, unless the item was defective or we made an error.
  • Refunds: Once we receive your return, we will process your refund within 14 business days.
  • Exceptions: Products with signs of use cannot be returned.

Return Address:
Ollies Paraplu B.V.
Johan Dijkstrasingel 59,
9951MS Winsum,
The Netherlands

Berenvormig nachtlampje met zacht, warm licht tegen een effen achtergrond. #nachtlampje #babykamer #leilasbear